Returns and Refunds

At Antoanetta, every piece is individually hand-fabricated with intention and time. We want your purchase to feel as considered as our craftsmanship. If you’d like guidance on sizing, gemstones, timelines, or care, please write to info@antoanetta.com before ordering—we’re happy to advise so you can choose with confidence.

Returns

Request window: Email info@antoanetta.com within 14 days of delivery with your order number and reason for return.
Ship-by deadline: Once your return is authorized and a label/RMA issued, the parcel must receive a carrier acceptance scan within 7 calendar days. Labels expire after the deadline and RMAs close.
Condition: Item must be unworn, in original condition, with all packaging and paperwork.
Refunds: Merchandise price is refunded to the original payment method after inspection. Original shipping fees (if any) are non-refundable.

Who pays for the return label?

Orders that shipped free (outbound): We provide a prepaid return label (where carrier coverage is available).
Orders where you paid outbound shipping: You are responsible for return shipping and insurance. We can provide a label at cost upon request, or you may use your own insured service.

Note: Prepaid labels are available only in select countries/regions. Where unavailable, customers return via their own insured carrier.

Return exclusions (Final Sale)

Moissanite jewelry (no returns).
Customized/bespoke pieces (special orders, engravings, non-standard stones or dimensions).
Altered items (including rings resized after delivery).
Damage from wear/accidents/chemicals or unauthorized repairs.

Exchanges

To keep timelines clear, exchanges are processed as a return + new order (no restocking fees). If you prefer a direct exchange, contact us to confirm feasibility and timing.

Resize Policy

One complimentary resize within 6 months of delivery (when structurally feasible).
After 6 months—or for sizes outside the feasible range—we’ll quote a resize fee.
Shipping both ways for resizing is the buyer’s responsibility.

1-Year Limited Service/Warranty

For 12 months from purchase, we address manufacturing defects and provide standard service at no charge (e.g., prong tightening/repair, small accent-stone replacement due to manufacturing defect, repolish, one rhodium replating for white gold).
Exclusions: normal wear, loss/theft, bent settings from impact, stones lost due to damage/wear, chemical exposure, unauthorized repairs. Buyer covers shipping to/from our studio.

Couture Fish-Bone Necklace

With its stylized, organic form, the Couture Fish-Bone Necklace captures the restless spirit of nature itself. The skeletal structure, composed of exaggerated, oversized bones, evokes a primal elegance — almost appearing as delicate weapons of self-defense. A dramatic interplay of texture and scale transforms the piece into a statement of continual transformation, inspired by the ever-shifting forces of the natural world.

Britney Spears famously wore this one-of-a-kind piece, a true emblem of bold beauty and rebellion.

Necklace made in Sterling Silver

Couture Shoulder Piece

Inspired by the armor of 15th-century warriors, the Couture Shoulder Piece reimagines the "pauldron" with an organic, almost indestructible spirit. Instead of rigid metalwork, 45 individually hand-cut elements flow together in a freeform construction, each one unique yet united. This piece symbolizes the strength found in individuality and the power of unity — a statement that even with our differences, we are strongest when we stand together.

Taboo of the Black Eyed Peas wore this singular creation, embodying its message of resilience and bold self-expression.

Shoulder Piece made in Sterling Silver

Tree Vine Necklace

Unruly and organic, the Tree Vine Necklace winds along the neck like an untamed vine, alive with movement. Two asymmetrical branches connect at the center, glowing with deep purple crystals that catch the light with every shift. Inspired by nature’s unstoppable force, this piece speaks to beauty in wildness and freedom.

Kelly Rowland, celebrated artist and style icon, wore this creation, embodying its effortless strength and natural elegance.

Broken Heart Necklace

When love fractures, its remnants still whisper of what once was.
The Broken Heart Necklace captures this bittersweet tension — a heart torn in two, its rough, ridged surface shaped through the ancient art of reticulation, where controlled flames slowly scar and sculpt the metal. Blended with copper, the silver softens into a raw, organic texture, echoing beauty even in brokenness.
Eva LaRue — celebrated for her roles in CSI: Miami and All My Children — wore this piece, embodying strength, resilience, and the poetry found in imperfection.

Necklace made in Sterling Silver and Copper

Gold Vine Ring

Merging raw nature with structured design, the Gold Vine Ring captures a stone in a tangle of organic vines. The bold, pyramid-like crystal seems suspended within a freeform, textured shank, as if claimed by the wild.
Gillian Jacobs, acclaimed actress known for her vibrant spirit and versatility, wore this striking piece, embodying its delicate strength and untamed beauty.

Ring made in Sterling Silver with 22k Yellow Gold overlay and deep purple Crystal

Black Fin Ring - Cyberia black

A bold exploration of structure and shadow, the Black Fin Ring is born from minimalist geometry. Sculptural and skeletal, it plays with positive and negative space, creating a dramatic, elongated silhouette.

Set with sleek cubic zirconia baguettes along the side, this design invites a three-dimensional curiosity, redefining where light meets form.

Lily Gatins — international style icon known for her avant-garde fashion presence at Paris and New York Fashion Weeks — wore this piece, channeling its fearless, architectural spirit.

Ring: made in Sterling Silver, Black Rhodium and Cubic Zirconia baguettes

Entangled Necklace

A bold collision of structure and rebellion.
The Entangled Necklace brings together strict, faceted onyx stones and a cascade of loose, grungy chains, blurring the line between order and chaos. It embodies a raw, untamed spirit — edgy yet unexpectedly playful. A celebration of contrasts, where elegance meets anarchy in a seamless dance.
Worn by Chinese-American actress Bai Ling, celebrated for her fearless performances in The Crow, Red Corner, and Wild Wild West.

Shadow Tower Ring

The Shadow Tower Ring rises with stark geometry and minimalist intensity. Inspired by urban skylines and the silent architecture of shadow and light, the design plays with the tension between positive and negative space, creating a skeletal structure that feels both raw and refined. The elongated silhouette and unexpected placement of the stones along the side of the ring bring a three-dimensional intrigue, making the piece feel alive from every angle.
Julia Michaels, singer-songwriter and style icon, wears the Shadow Tower Ring — embodying its fearless spirit and bold edge.

Ring made in Sterling Silver, Black Rhodium finish, Baguette-cut Cubic Zirconia.

Cyberia Couture Necklace

A study in geometry and contradiction.
The Cyberia Couture Necklace explores asymmetry through weightless construction — a composition of airy, angular forms interlaced with fine crystals. Inspired by the stark, mechanical beauty of an industrial snowflake, this piece captures the cold elegance of structure meeting lightness. Built from lightweight components, it is both bold and ethereal, challenging expectations of volume and form.
Worn by French actress and singer Melissa Mars, known for her unique style and performances in both film and music.

Trapped necklace

A beautiful collision of raw textures and fragile brilliance.
The Trapped Necklace captures the feeling of being caught between chaos and beauty — a tangle of shimmering glass stones and rugged industrial mesh, as if ensnared by a fisherman’s net. An exploration of vulnerability wrapped in strength, it’s a piece that speaks to resilience in unexpected forms.
Worn by American singer-songwriter and actress Eden xo, featured in Dark Beauty Magazine.

Animal Spine Necklace

An unflinching exploration of the boundary between allure and unease.
The Animal Spine Necklace channels the raw, primal beauty of nature — delicate yet rebellious, familiar yet provocative. Inspired by the intricate structure of an animal’s spine, this piece challenges comfort zones and redefines elegance with an edge.
Worn by British model Juchi, known for her fearless, avant-garde style.